First off I like to start that the WAMA company seems wonderful and I think they genuinely want to do what is best for the customers. I have been working the “FIRST PAIR GUARANTEE” if for any reason you are not happy with your first pair of underwear, we will send you a new size, color or issue you a refund.
No questions asked & no returns needed. I initially ordered a size medium and then customer service provided me a large size to try. On this policy and the customer service I rate 5-stars. My 3-star rating is specifically regarding the underwear construction and design. In general I have worn a medium size underwear in other brands for many years most jeans my waist is a size 31, these run extremely small (specifically in the waistband) the medium fits, but has so much elastic material your waist is under constant pressure from the band. The waistband is designed with so much elastic it is actually noticeable how much resistance the waistband has when putting them on. You could use these underwear waistband as a resistance band for a workout; that is to say the waistband is so well constructed it could potentially last many workouts, because it seems very high quality. The large size was snug and was not comfortable after wearing for most of the day, so the large size waistband was snug. Moving on the the lower section on the trunks, the hemp material is nice, durable, and the medium size lower fit me perfectly. When I sized up to a large, they also fit, but quite a bit looser in general. Construction quality is very good, but I think the design choices regarding the waistband are specifically what make the underwear very uncomfortable to wear. I really wanted to like these underwear, but definitely try one pair before you commit to a large order. These may work great for some people, in my particular opinion I did not care for them.